When Fish Fly
Lessons for Creating a Vital and Energized Workplace from the World Famous Pike Place Fish Market
John Yokoyama and Joseph Michelli, Ph.D
About the Book
WHEN FISH FLY offers Yokoyama's cohesive strategy for achieving world-famous results for owners, managers, and front-line workers alike. Once you understand the generative principles behind the World Famous Pike Place Fish Market, you too can develop a culture that leads to excellent employee morale and legendary customer service.