When Fish Fly

When Fish Fly

Lessons for Creating a Vital and Energized Workplace from the World Famous Pike Place Fish Market

About the Book

In this revealing business advice audiobook, the magic of the World Famous Pike Place Fish Market proves a dynamic example of what a group of people can create when they are aligned and living a powerful vision. Here for the first time, owner John Yokoyama explains in his own words just how he transformed his business into a workplace that is renowned worldwide.

WHEN FISH FLY offers Yokoyama's cohesive strategy for achieving world-famous results for owners, managers, and front-line workers alike. Once you understand the generative principles behind the World Famous Pike Place Fish Market, you too can develop a culture that leads to excellent employee morale and legendary customer service.
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About the Author

John Yokoyama
John Yokoyama is the owner of the world-famous Pike Place Fish Market in Seattle. Yokoyama’s love of fish began when as a child he went fishing with his father on Puget Sound. He learned the retailing business by working at his dad's produce stand in the Pike Place Farmers Market. At age 25, he purchased the fish stand across from his dad’s produce stand. He lives in Seattle. More by John Yokoyama
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About the Author

Joseph Michelli Ph.D
Joseph Michelli, PhD, is an organizational consultant, internationally sought-after speaker, and #1 New York Times bestselling author. His books include Driven to Delight, Leading the Starbucks Way, The Zappos Experience, and, with John Yokoyama, When Fish Fly: Lessons for Creating a Vital and Energized Workplace. He presents and consults on the creation of dynamic and playful corporate cultures for corporations around the world. More by Joseph Michelli Ph.D
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About the Author

Kevin Gray
Kevin Gray is a graduate of Duke University and his credits include The Phantom of the Opera as the Phantom, Miss Saigon as the Engineer, The King and I as the King, The Lion King as Scar, and many more. More by Kevin Gray
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